Shipping Policy

At Kurruki, we strive to offer a seamless shopping experience from the moment you place your order to the moment it arrives at your doorstep. Our shipping policy is designed with customer satisfaction in mind, ensuring timely delivery, reliability, and transparency throughout the process.

Shipping Destinations

We proudly ship to both domestic and international customers. Whether you're located in the United States or abroad, we aim to bring the quality and innovation of Kurruki’s products directly to your home. Our primary shipping destinations are:

  • Domestic (United States): We offer shipping to all 50 states, including Alaska and Hawaii.
  • International: Kurruki ships to select international locations. If you’re outside the United States, please contact us at Info@kurruki.com to inquire about shipping availability and rates.

Processing Time

Once your order is placed, we begin processing it as quickly as possible. Our standard order processing time is between 1-2 business days. We aim to get your order ready for shipment promptly, but during peak times, such as holidays or promotions, there may be slight delays. Please allow extra time during these periods.

Once processed, you will receive a shipping confirmation email with tracking information so you can monitor your order’s journey.

Shipping Methods

Kurruki offers a variety of shipping methods to suit your preferences:

  • Standard Shipping: Typically takes 3-7 business days for domestic orders. International shipping times may vary based on the destination.
  • Expedited Shipping: For faster delivery, we offer expedited shipping at an additional cost. Delivery times for expedited shipping usually range from 1-3 business days for domestic orders, and international orders may vary.
  • Free Shipping: We offer free standard shipping for domestic orders over a certain amount (details available at checkout). For international orders, free shipping may be available based on location and order total.

Shipping Rates

Shipping costs are calculated at checkout based on your location, the size and weight of your order, and the shipping method selected. We always strive to offer competitive and transparent pricing with no hidden fees.

  • Domestic Rates: Shipping fees are determined by the weight of your order and the delivery speed chosen. Standard shipping is often the most cost-effective option.
  • International Rates: International shipping fees are based on the destination, weight, and size of your order. Duties and taxes may apply upon delivery, depending on your country's import regulations.

Order Tracking

Once your order has been shipped, we’ll send you a tracking number to monitor your package’s progress. You can use this number on our website or the carrier’s website for real-time updates. If you encounter any issues with tracking, feel free to contact us, and we’ll assist you in resolving the issue.

Lost or Damaged Shipments

At Kurruki, we ensure that your order is carefully packaged to prevent damage during transit. However, if your package is lost, damaged, or if you receive the wrong item, please reach out to us as soon as possible at Info@kurruki.com or via our contact number,+13074565225

. We will investigate the issue and offer a solution, whether it’s a replacement, refund, or another resolution.

Shipping Restrictions

Please note that some products, especially electronics and items that require special handling, may have shipping restrictions or may not be available for international shipping. If any of your ordered items cannot be shipped to your location, we will notify you and provide alternative options.

Holiday and Peak Season Shipping

During holidays, sales events, or special promotions, shipping times may be slightly extended due to increased order volumes. We advise placing orders well in advance to ensure timely delivery, especially for special occasions.

Return and Exchange Policy

While we do our best to ensure you receive exactly what you ordered, if you're not satisfied with your purchase, Kurruki offers a hassle-free return and exchange policy. Please refer to our Return & Exchange Policy for more details.

Contact Us

If you have any questions regarding your shipment or need further assistance with shipping, feel free to reach out to us:

We are here to assist you every step of the way and ensure your shopping experience with Kurruki is smooth and enjoyable!